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Have a project? Costomise stands by your side to bring your cosmetic products, or any other request, to life. We focus on understanding your needs at every stage of your cosmetic project.

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Your frequently asked questions

What is a laboratory that formulates natural or organic cosmetics?

A laboratory that formulates natural cosmetic products is a company specialising in the creation and formulation of cosmetics based on natural and/or organic ingredients.

Our Costomise laboratory supports cosmetic brand creators in developing new products.

How do you choose a cosmetics laboratory?

To choose a French cosmetics laboratory, several criteria are essential:

  • Favour an independent expert able to offer greater flexibility and responsiveness,
  • Make sure the laboratory guarantees product compliance with the regulations in force,
  • Check its formulation expertise to meet your specific expectations.

By choosing a reliable partner, you maximise your chances of success on the market.

What are the advantages of a full-service laboratory?

A full-service laboratory offers many advantages:

  • Cost reduction through centralised management,
  • High-quality products compliant with the standards in force,
  • Complete support and a turnkey service for optimal efficiency,
  • Time savings and guaranteed satisfaction thanks to a single point of contact for every step.

Choosing a full-service laboratory means investing in a partnership that combines simplicity and performance.

Why choose an independent laboratory as a partner for my cosmetic project?

An independent laboratory offers greater flexibility and responsiveness.

You benefit from personalised support, bespoke solutions and a relationship of trust to carry out your project under the best conditions.

What should I do to launch my cosmetics range?

To launch a range of cosmetic products, you must first define your brand's identity as well as its marketing and commercial positioning.

Next, you need to define all the requirements for each product: percentage of naturalness, organic, not tested on animals, packaging recyclability, selling price… etc.

You can contact us to help you with this process and complete the specifications we will send you.

What is the difference between a white-label and a tailor-made product?

A white-label product and a tailor-made product are very different projects.

Indeed, a white-label product is a cosmetic project that is already fully formulated and for which the regulatory tests and the PIF have already been completed. You can therefore order this type of turnkey product, simply adding your design to the packaging.

Conversely, a tailor-made product means developing a formula from your specifications. All tests must be carried out, as well as the entire PIF (cosmetic regulatory file).

Can products be certified COSMOS Natural or COSMOS Organic?

Yes, it is entirely possible to have your products certified COSMOS Natural or COSMOS Organic.

To do so, you must join one of the 3 French certification bodies (Ecocert, Cosmecert or Bureau Veritas) each year.

It will audit your company as well as your production and/or marketing process. Every raw material, packaging and finished product is also rigorously checked. We can support you to simplify your steps.

What types of cosmetic products can be formulated by a laboratory like Costomise?

Our natural cosmetics formulation laboratory can formulate a wide range of cosmetic products, such as creams, lotions, oils, shampoos, shower gels, face masks, serums, make-up products, and much more.

To find out more, visit our dedicated page Our Formulas or contact us directly.

What types of natural ingredients can be used in cosmetic products?

Natural ingredients commonly used in cosmetic products include vegetable oils, essential oils, plant extracts, natural butters or clays.

It is also possible to formulate your products with ingredients of natural origin such as fragrances, mild surfactants, emulsifiers, etc.

How can the Costomise formulation laboratory help me create my brand?

Costomise can support you from the start of your project through to the marketing of the products.

We help you create your brand by formulating tailor-made products to meet your needs and by advising you on current market trends.

How long does it take to formulate a natural cosmetic product?

The time needed to formulate a natural cosmetic product can vary depending on the complexity of the formula and the ingredients used.

In general, it can take several months.

Find a typical schedule for developing a tailor-made cosmetic product with our 4 key steps.

What are the costs associated with formulating natural cosmetic products?

The costs of formulating your natural cosmetic products vary depending on the complexity of the formula, the ingredients used, the application areas and the target population.

It is important to ask us for a detailed quote before starting your project.

Can Costomise help me with product packaging and labelling?

Yes, of course. Our laboratory also offers custom packaging sourcing services to help you create a coherent and professional brand.

We also support you with the mandatory regulatory information to display on your labelling.

How do you work with your clients to ensure their satisfaction and meet their requirements?

We favour transparent communication and regular follow-up.

Through constant exchanges, validations at each stage and attention to detail, we make sure your expectations are not only met, but exceeded.

How can I get more information about your services?

Simply contact us either by email (the form above or directly at hello@costomise.com) or by phone on 07 80 97 94 06.

We will be delighted to hear about your project and respond to it.